Return/Refund/Order Cancellation/Shipping

We accept order cancellations 4 hours after your purchase. We are really quick at shipping, and often it is already at the post office right after you have purchased! However sometimes we need 24 lead time to prepare your order. If we haven’t shipped it, we will definitely refund you. No questions asked.

We do not accept returns or exchanges as this is a consumable product. However we are happy discuss any questions you may have.

We work with Canada Post for the best shipping rates - the best shipping rates due to the weight of PommeMD are 3-5 business days. Often our customers receive our orders in 3 business days.

To work with all variable in business we ask for a 1 day lead time to prepare your order.

Take a minute to write an introduction that is short, sweet, and to the point. If you sell something, use this space to describe it in detail and tell us why we should make a purchase. Tap into your creativity. You’ve got this.